Returns
Returning Items
You must return your item(s) by post to the return address no later than 28 days after the items were delivered to you.
Items must be returned in the original packaging with the tags still on without damage.
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You must pay for any return delivery costs, except when the wrong item has been sent to you or if the item is defective.
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Certain items are not illegible for return, these items are listed here:
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​- Any items that are sealed for health or hygiene reasons (e.g. underwear, lingerie, grooming products etc)
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- Any items that were purchased on sale.
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Refunds
Once we have received the items, you will be refunded in full for any returned items; however, the delivery fee will not be refunded.
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You will be refunded using the same payment method you used to purchase the returned item(s). A refund will be issued no later than 14 days after we receive the products.
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